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EV Plug Crew Privacy Policy

Last Updated: [Insert Date]

EV Plug Crew (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit evplugcrew.com (“Site”), use our services, communicate with us, or interact with our advertisements and automations.

By accessing our Site or using our services, you consent to the data practices described in this Privacy Policy.

1. Who We Are

Business Name: Daniel Coffin Jr DBA EV Plug Crew
Address: 138 N Bellevue Ave, Langhorne, PA 19047
Phone: 215‑915‑1982
Email: evplugcrew@gmail.com
Website: https://evplugcrew.com

2. Information We Collect

We collect the following categories of personal information:

a. Information You Provide to Us Directly

  • Full name

  • Address (service and billing)

  • Email address

  • Phone number

  • Booking or appointment details

  • Payment information (via Stripe)

  • Job site or project descriptions

b. Information Collected Automatically

  • IP address

  • Browser type and version

  • Device type and operating system

  • Usage data and browsing activity on our Site

  • Referral source (e.g., Google search, social ad)

Collected using:

  • Google Analytics

  • Google Ads

  • Meta Ads (Facebook, Instagram)

  • TikTok Ads

  • Wix Automations

  • Cookies, pixels, and tracking tools

c. Information from Third-Party Tools

  • Payment information via Stripe

  • Contact and activity data from Zapier-connected tools

  • Calendar or scheduling data via Wix and/or Zapier

3. How We Use Your Information

We use your information to:

  • Provide, schedule, and manage EV charger installation services

  • Process and manage bookings and payments

  • Respond to inquiries and provide customer support

  • Send service confirmations, reminders, and follow-ups

  • Run targeted advertising on platforms like Google, Meta, and TikTok

  • Improve our Site and services via analytics and feedback

  • Comply with legal, regulatory, and safety requirements

4. How We Share Your Information

We may share your information with:

a. Subcontractors & Installers

To perform services at your property, we share your name, address, phone number, email, and job details with licensed subcontractors.

b. Service Providers

We use third-party services for payments, booking, email, analytics, and ads:

  • Stripe (payments)

  • Wix (website, booking, and forms)

  • Zapier (automation of tasks and app connections)

  • Google Analytics & Google Ads

  • Meta Ads (Facebook/Instagram)

  • TikTok Ads

Each provider may process data as needed to support our operations.

c. Legal or Regulatory Bodies

If required by law or court order, we may disclose your data to comply with legal obligations.

5. Cookies & Tracking Technologies

We use cookies, web beacons, and tracking pixels to:

  • Track website usage and performance

  • Analyze customer behavior

  • Serve personalized ads across platforms (Google, Meta, TikTok)

  • Enable remarketing and retargeting campaigns

You can adjust your cookie settings in your browser or opt out of some advertising via:

6. Data Retention

We retain your personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law (e.g., for tax or accounting purposes).

7. Security

We use appropriate security measures to protect your information, including:

  • SSL encryption on our Site

  • Secure third-party processors (e.g., Stripe)

  • Access controls for subcontractors and team members

However, no method of online transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Object to certain uses (e.g. marketing)

  • Withdraw consent for data processing

  • Request a copy of your data in a usable format

To exercise these rights, email us at evplugcrew@gmail.com.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

10. Third-Party Links

Our Site may link to third-party websites (e.g., payment processors, social media). We are not responsible for their privacy practices. Please review their privacy policies directly.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will post the updated version on our Site and update the “Last Updated” date. Continued use of our Site or services indicates your acceptance of the changes.

12. Contact Us

For questions, concerns, or to make a privacy request, contact:

EV Plug Crew
138 N Bellevue Ave
Langhorne, PA 19047
Phone: 215‑915‑1982
Email: evplugcrew@gmail.com

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